Walmart has various policies and fees that govern the operations of sellers on the Walmart Marketplace. These policies and fees are subject to change, so it’s essential to refer to Walmart’s official website or seller resources for the most up-to-date information. Here is an overview of some of Walmart’s key policies and fees:

Policies:

1. Seller Agreement: Sellers on the Walmart Marketplace must agree to and adhere to Walmart’s Seller Agreement. This agreement outlines the terms and conditions for selling on the platform and sets expectations for sellers’ behavior.

2. Product Listing Policy: Walmart has specific guidelines for creating product listings. Sellers must ensure that their listings meet the requirements for accurate product information, images, and relevant attributes.

3. Shipping Policy: Sellers are expected to provide accurate and reliable shipping options for customers. Walmart encourages fast and efficient shipping, and sellers can participate in programs like Two-Day Shipping to offer expedited delivery.

4. Returns Policy: Walmart has a customer-friendly returns policy, and sellers are expected to adhere to it. Sellers should process returns promptly and issue refunds in accordance with Walmart’s guidelines.

5. Customer Service Policy: Walmart expects sellers to provide excellent customer service and respond promptly to customer inquiries and concerns.

6. Prohibited Products Policy: Walmart has a list of prohibited products that cannot be sold on the platform. Sellers must comply with these restrictions to ensure the safety and legality of the products offered.

Fees:

1. Referral Fees: Walmart charges sellers a referral fee, which is a percentage of the item’s sale price. The referral fee varies depending on the product category and can range from 6% to 20% of the item’s price.

2. Subscription Fee (Optional): Sellers have the option to subscribe to the Walmart Plus Seller Program, which offers additional benefits, including access to special advertising tools and programs. This program comes with a monthly subscription fee.

3. Refund Administration Fee: If a seller issues a refund to a customer, Walmart may charge a refund administration fee to cover the transaction costs.

4. Payment Processing Fees: Walmart charges payment processing fees for each transaction made on the platform. The payment processing fee covers the cost of processing credit card payments and other payment methods.

5. Promotion Fees (Optional): Sellers can choose to participate in Walmart’s advertising and promotion programs, such as Sponsored Products, which may involve additional fees.

It’s crucial for sellers to be aware of and understand Walmart’s policies and fees to ensure compliance and a successful selling experience on the Walmart Marketplace. Sellers should regularly review Walmart’s official seller resources and stay updated on any policy changes or fee updates that may affect their operations.